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Privacy Policy

Last Updated: August 14, 2024

Introduction

Lands End Charters ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.landsendcharters.com , or use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the site or when you choose to participate in various activities related to the site, such as booking a charter, online chat, or email communication.
  • Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, access times, and the pages you have viewed directly before and after accessing the site.
  • Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, [payment processor name], and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
  • Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the site from a mobile device.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use the information we collect about you via the site to:

  • Facilitate booking and managing charters.
  • Process your transactions and send you related information.
  • Provide customer support and respond to inquiries.
  • Send you marketing communications, if you have opted-in to receive them.
  • Improve the operation of our website and services.
  • Perform analytics and business research.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Obligations: If we are required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), we may disclose your information.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

5. Your Rights and Choices

  • Access and Update: You have the right to access and update your personal information. You can do so by contacting us directly.
  • Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in each email or by contacting us directly.
  • Do Not Track Signals: Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

6. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date at the top of this policy.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Lands End Charters: Hotel Tesoro Los Cabos, Blvd. Paseo de la Marina 9-y 10, Centro, Marina, 23450 Cabo San Lucas, B.C.S.

greg@landsendcharters.com

US: 800-281-5778

MEX: 624-121-0536